Member & Merchant Support
We are here to help
24 hrs
response time
3 days
Royal Mail dispatch
30
partner boutiques
Support Channels
Select the relevant support team for prompt assistance with your membership or shop partnership.
Card Delivery Inquiries
Boutique Partnerships
General Questions
Track your physical welcome pack, update your postal delivery address, or request a replacement membership card.
Assistance for participating high-street merchants requesting counter display materials, window decals, or program updates.
Speak with our London team regarding membership privileges, participating storefronts, or account assistance.
Direct Desk
Send us a message
Fill out the form below and our team will respond within one working day.
